Sales Executive

SALES EXECUTIVE - JOB DESCRIPTION

Company: Pagatech Limited (“Paga” or the “Company”)

Sector: Financial Services

Position: Sales Executive

Reporting Line: Sales Manager

Location: Lagos, Nigeria

Experience: 3 years’ (min.) experience in a B2B Sales and merchant acquiring function

ABOUT DOROKI

Doroki is a collaborative commerce product developed to digitize Small and Medium Enterprises (SMEs’) business operations. SMEs’ business needs are growing quickly, and Doroki is well-positioned to meet these needs. The product is focused on increasing affordability and inclusivity for SMEs to digitize their business operations and make and accept digital payments through a mobile device in emerging markets like Nigeria.

ABOUT THE ROLE

The Sales Executive will be responsible for driving merchant acquisition, retention, and revenue growth by onboarding SMEs, merchants, and high-value business partners onto the Doroki platform. The role requires a highly driven and relationship-oriented professional who is comfortable working in the field, engaging merchants directly, and collaborating across teams to achieve commercial objectives.

PRIMARY RESPONSIBILITIES

Commercial Growth & Revenue Management

Drive achievement of sales and revenue targets within the assigned territory.

Support merchant retention and growth initiatives to maximize business performance.

Merchant Acquisition & Relationship Management

Identify, prospect, onboard, and manage relationships with FMCG merchants, spas, supermarkets, restaurants, and other SME businesses.

Conduct regular field visits and sales engagements to promote Doroki’s products and services.

Build and maintain strong relationships with merchants and key stakeholders.

Client Support & Service Excellence

Resolve merchant issues promptly and manage client expectations effectively.

Negotiate agreements and collaborate with internal teams to ensure excellent customer experience and service delivery.

Market Intelligence & Business Development

Monitor market trends, competitor activities, and merchant operations to identify growth opportunities and recommend improvements.

Gather market intelligence and provide insights to support strategic business initiatives.

Reporting & Performance Monitoring

Conduct surveys, spot checks, and performance analysis on merchant activities.

Prepare regular reports and updates on sales performance, merchant engagement, and business activities.

Cross-Functional Collaboration

Work closely with marketing and support teams to ensure effective branding, communication, and merchant support.

KEY COMPETENCIES

Strong communication, interpersonal, and relationship management skills

Excellent negotiation and value-based selling ability

Strong leadership, initiative, and ownership mindset

Strategic thinking and problem-solving capability

Strong planning, organizational, and multitasking skills

Good judgment and decision-making ability

Customer-focused with the ability to influence stakeholders and drive results

Attention to detail and ability to thrive in a fast-paced environment

KNOWLEDGE AND SKILL REQUIREMENTS

Bachelor’s degree from an accredited institution

Minimum of 3 years’ experience in B2B sales, merchant acquisition, or business development

Proficiency in the use of sales CRM tools

Strong analytical and competitive market analysis skills

Ability to work effectively in a high-performance environment

Strong customer service orientation and relationship management skills

Click on this link https://paga.bamboohr.com/jobs/ to apply for this job.

We are an equal opportunity employer and value diversity inclusion. In our employment practices, we do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation.